10 January 2014

Difference between Guideline, Procedure, Standard and Policy

HR Success Guide
Author: Parinita Bahadur
We come across these terms quite often and we find lot many people using them in a wrong way. Guideline is simply to give an overview of how to perform a task. Procedure tells us step by step what to do while standard is the lowest level control that can not be changed. Policy is a high level statement uniform across organization. Let’s explore these terms individually and develop a better understanding:
★ Guideline
  • A piece of advice on how to act in a given situation
  • Recommended but Non Mandatory Control
  • Example: Employment Discrimination Guidelines, Screening Guideline
  • Extras: ‘Guide’ + ’Lines’ meaning Instructions for guiding purposes only
★ Procedure
  • A series of detailed steps to accomplish an end
  • Step by step instructions for implementation
  • Example: Standard Operating Procedures (SOP’s), A Medical Procedure
  • Extras: derived from ‘Process’; it’s an established way of doing something
★ Standard
  • Acceptable level of quality or attainment
  • Quantifiable Low Level Mandatory Controls
  • Example: Standard of Living, Standard Size
  • Extras: ‘Yardstick’; we don’t make or write standards, we follow them
★ Policy
  • Recommended High Level Statement protecting information across business
  • Business rules for fair and consistent staff treatment and ensure compliance
  • Example: Dress Code Policy, Sick Leave Policy, Email and Internet Policy
  • Extras: ‘Police’; ensure discipline and compliance

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Anonymous said...

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nill said...

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Jaxon Oakley said...

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nill said...

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